Terms and Conditions

General Comments
  1. IYHA reserves the right to charge the credit card whose details you provided when making the reservation starting 48 hours before the booked accommodation date.
  2. Any change, reservation update or other special request (including a change in the check-in or check-out date) – is subject to written approval in advance from the hostel.
  3. All requests must include the guest’s name and order number. These requests will be accommodated subject to room availability, and may incur additional fees.
  4. Please present your booking confirmation upon arrival.
  5. Check-in is from 15:00 (3 pm)
    Check-out is by 10:00 (10 am)
  6. Membership card holders will be given a discount from the full accommodation price upon presentation of a valid card subject to the conditions.
    When booking a deal (Packages / Promotions / Hamshush) - no additional discounts will be given.
  7. It is forbidden to light a fire (including barbecues) anywhere on the hostel premises.
  8. Animals are not allowed anywhere on the hostel premises except guide dogs.
  9. Our customers’ confidentiality will be fully maintained and credit details will not be disclosed to any third party, subject to the law.
  10. Based on local tax laws, Israeli citizens must pay VAT (Value-Added Tax). This tax is not automatically calculated in the total cost of the reservation, and must be paid at the hostel.
  11. Accessibility information for people with disabilities can be found on the website or in the hostel.
  12. This site complies with the PCI-DSS security standard.
Cancellation policy for booking made on website

Booking cancellation in Holiday season and July - August
  1. Up to 14 days prior to arrival - free of charge.
  2. From 14 days to 48 hours prior to arrival - 50% cancellation fee of the booking value.
  3. Less than 48 hours before arrival / non-arrival to the hostel – full amount of the reservation will be charged.
Cancellation of booking on other days of the year
  1. Up to 8 days prior to arrival - free of charge.
  2. From 8 days to 48 hours prior to arrival - 50% cancellation fee of the booking value.
  3. Less than 48 hours before arrival / non-arrival to the hostel – full amount of the reservation will be charged.
General information
  • Based on local tax laws, Israeli citizens must pay VAT (Value-added tax).
    This tax is not automatically calculated in the total cost.
  • I.Y.H.A may charge the payments owed from the booking, including the amounts resulting from cancellation or non-arrival by charging the credit card provided for security purposes at the time of the booking. the amount charged will be based on the specified cancellation terms.
  • By pressing the "Confirm and continue" key you confirm the booking as specified above, and that the payments as specified in the booking confirmation will be charged to the credit card provided at the time of the booking or collected in any other way that I.Y.H.A sees fit.
  • Your confirmation of this booking serves as confirmation of the booking.
  • Cancellation of a booking in case of entry into quarantine due to the COVID 19 - will be done free of charge with the approval of the hostel only. IYHA reserves the right to request an appropriate confirmation.
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