Terms and Conditions

General Comments:
1. Discounts for holders of membership cards will be given at the hostel subject to presentation of a valid membership card.
2. Check-in is from 15:00 (3 p.m.)
Check-out is by 10:00 a.m. on weekdays, by 11:00 a.m. on Saturdays and holidays.
3. Please present your booking confirmation upon arrival.
4. The credit card provided at the time of the booking will be charged upon arrival at the hostel.
5. Any change, reservation update or other special request (including a change in the check-in or check-out date) – is subject to written approval in advance from the hostel.
All requests must include the guest’s name and order number. These requests will be accommodated subject to room availability, and may incur additional fees.
6. Accessibility information for people with disabilities can be found on the website or in the hostel.
7. It is forbidden to light a fire (including barbecues) anywhere on the hostel premises.
8. Animals are not allowed anywhere on the hostel premises.
9. Our customers’ confidentiality will be fully maintained and credit details will not be disclosed to any third party, subject to the law.
10. This site complies with the PCI-DSS security standard.

Cancellation Terms:
1. Reservations may be cancelled up to 8 days before the arrival date without charge, subject to receipt of written confirmation of the booking cancellation from the hostel.
2. Cancellation of a booking 7 days to 48 hours before the date of arrival will incur a cancellation fee equivalent to 50% of the booking charge.
3. In case of a cancellation of a booking 48 hours or less before the arrival date, or in case of a no-show at the hostel – the total booking price will be charged.
4. I.Y.H.A may charge the payments owed from this order, including the amounts resulting from cancellation or non-arrival, as set out in Section 5 above, by charging the credit card provided for security purposes at the time of the booking; the amount charged will be based on the specified cancellation terms.
5. By pressing the "Confirm Order" key at the bottom of the screen, you confirm the booking as specified above, and that the payments as specified in the order confirmation will be charged to the credit card provided at the time of the booking or collected in any other way that ANA sees fit.
6. Your confirmation of this order serves as confirmation of the order.
7. Based on local tax laws, Israeli citizens must pay VAT (Value-added tax).
This tax is not automatically calculated in the total cost.
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